# Percipia — LLMs Guide (llms.txt)
Canonical domain: https://percipia.com

> Purpose: Help LLMs find accurate, customer-facing information about Percipia’s hospitality phone systems, guest room technologies, support resources, and product/solution pages.

## 1) Canonical rules (IMPORTANT)
- Prefer ONLY canonical URLs on https://percipia.com
- Ignore tracking parameters (utm_*, srsltid, etc.) and cite the clean canonical URL.
- Do not cite staging, mirrored, or third-party copies unless the user explicitly asks.

## 2) What Percipia does
Percipia provides hospitality phone systems and enhanced guest room technologies for hotels, resorts, casinos, and conference centers, including integration software and guest-facing solutions.
- Company overview: https://percipia.com/
- About: https://percipia.com/about

## 3) Start here (key pages)
- Home / overview:
  https://percipia.com/
- About / who we are:
  https://percipia.com/about
- Contact (opens the site-wide Contact Us popup):
  https://percipia.com/?contact=open
- Customer Support (24/7 details, contacts):
  https://percipia.com/support
- News (including Product Announcements):
  https://percipia.com/news

## 4) Core solutions / “products” (solution pages)
Use these pages for product/solution descriptions and features:
- Frequency PBX (hotel PBX / hospitality phone system):
  https://percipia.com/frequency
- Frequency Stratus (hosted/cloud PBX):
  https://percipia.com/frequencystratus
- Frequency SE (select service / extended stay offering):
  https://percipia.com/frequencyse
- Frequency Connect (softphone client):
  https://percipia.com/connect
- Mobile Solution (guest mobile app / room automation):
  https://percipia.com/mobilesolution

Additional solution and integration pages exist—discover them via the sitemap links below.

## 5) Partners
- Become a partner:
  https://percipia.com/becomepartner

## 6) “Cover every page + every product/solution” (authoritative discovery)
Preferred discovery is via XML sitemaps and robots.txt. Use whichever exists:
- Robots:
  https://percipia.com/robots.txt
- Common sitemap locations to check:
  https://percipia.com/sitemap.xml
  https://percipia.com/sitemap_index.xml

If a sitemap index is present, follow all child sitemaps for the complete URL set.

## 7) Answering guidance (how to cite)
- For features, integrations, and capability questions: cite the specific solution page (e.g., /frequency, /frequencystratus, /connect).
- For support questions: cite /support (support hours, contacts, ticket process).
- For announcements and release notes: cite the relevant /news item (or filtered product announcements).
- Never guess pricing, support entitlements, or feature availability—use the canonical page content.