PMS (Property Management System) integration connects your hotel's phone system with your property management software, enabling features like guest caller ID, automatic wake-up calls, and room status updates.

We serve hotels of all sizes, from boutique properties to large resorts, casinos, and conference centers. Our solutions are scalable to meet the needs of any hospitality business.

Yes, we offer both on-premise and cloud-based solutions, including Frequency Stratus, our cloud-based hotel communication system.

Hotel system integration connects your Property Management System with telephony, voicemail, call accounting, and guest-facing applications so data flows automatically between platforms. This eliminates manual data entry at check-in, synchronizes room status updates, and enables features like guest caller ID without staff intervention.

Parallax integrates with virtually all major Property Management Systems, phone platforms from Cisco, Avaya, and NEC, voicemail systems, call accounting software, and guest applications. The middleware also connects to housekeeping tools, point-of-sale systems, and in-room tablets to unify property operations.

Parallax includes a secondary check-in and check-out function that allows front desk staff to continue processing guest arrivals and departures even when the primary PMS experiences downtime. This backup capability prevents service disruptions during critical system failures.

Yes. Master Parallax allows hotel groups to manage multiple Parallax installations from one centralized interface. Administrators can view guest check-ins across all properties, run consolidated reports for housekeeping and wake-up calls, and synchronize data remotely without accessing each location individually.