An enhanced one-click touch add-on for Frequency
PBX that enables call management efficiencies,
increasing systematic operations.
View all phone activity
Operators can easily see who is available, transfer calls, pick up calls, and
quickly find the right contact no matter how many extensions. Listen or
whisper on a call to help support your staff during training. See which calls
are in the queue, and see the availability status of each call agent.
View calls on hold and
telephony traffic.
Listen in or whisper on active calls
for training purposes.
Increase call efficiencies and
response times with Caller ID
and Timers.
Parked call pickup allows operators
and assistants to aid during high
volume times.
Record phone calls for training and
quality assurance.
Visual phonebook keeps all
property contacts organized and
allows for one-click touch transfers.
Frequency Operator Features
- Transfer
- Record calls
- Listen & Whisper
- Manage/listen
to voicemail - Visual Phonebook
- Caller ID & Timer
- Call history
- View held calls & presence information
- Mute/Unmute member
- Invite external numbers
- Pickup parked calls
- Privacy option
Download a brochure
for more information!
for more information!
